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Our operators attach great importance to customizing the booking process for our customers. That’s why we strive to find the delivery solution that best suits your needs. We’ll ask you the collection address, the delivery address, and the type of vehicle you prefer. Your answers to these and other questions help us determine the best price for your delivery.

We pride ourselves on providing the best parcel delivery and cash-on-delivery services in Africa. Our skilled personnel, utilizing our innovative android and iOS applications with tracking and processing software, combined with lots of experience, ensure all parcels are delivered as safely, securely, and promptly as possible.

The Challenge

The client, PayCheap, a large ecommerce company in South Africa, offers consumer solutions for customers in search of replacement parts and accessories for their electronic devices. It partners with sellers all over the country who supply electronic parts and accessories in various categories and aims to be more accessible to customers by actively extending their network. However, the company could not serve clients who required cash-on-delivery services, and found it extremely difficult to collect and return wrong or faulty products from their customers.

The Solution

With Udreo, the client could increase its total number of customers by reaching and servicing the client base that prefers to pay cash-on-delivery for orders placed online. Udreo, providing a seamless collection and return of wrong or faulty orders, only adds to the customer delight. Udreo provides these services at very low rates which greatly reduces costs and time for both PayCheap and its customers.

The Results

The client could boost its overall customer base by about 40% which directly translated to high profits, efficiency, and sustained customer delight through Udreo’s low-cost cash-on-delivery services and easy to track package delivery. In addition, Udreo’s cost effective services have provided PayCheap with cost effective solutions to collect and return items from their customers to their stores.

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Pascal Ojong

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